Refund policy

Return & Refund Policy

Because coffee is a consumable food product, Veteran Grind Coffee does not accept returns of opened coffee.

Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery. Include your order number and, when applicable, photos of the product and packaging. We will review the issue and work to make it right through a replacement or refund when appropriate.

Unopened Products
If you would like to request a return of an unopened product, please contact us before sending anything back. Returns must be approved in advance. Customers are responsible for return shipping unless the order was damaged, defective, or incorrect.

Order Cancellations
If you need to cancel an order, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to cancel it.

Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Questions or Problems With Your Order
Please contact Veteran Grind Coffee through our Contact page if you have any questions or problems with your order.