Shipping policy

Shipping Policy

Order Processing
Orders are typically processed and shipped within 1–2 business days. Orders placed on weekends or holidays will generally be processed on the next business day.

Shipping Rates
Shipping charges, when applicable, are calculated and displayed at checkout before you complete your purchase. Any free-shipping offers or thresholds will be displayed on our website or during checkout when applicable.

Tracking Your Order
Once your order ships, you will receive tracking information by email when tracking is available. Please allow time for the carrier's tracking system to update.

Delivery Times
Delivery times vary depending on the destination, shipping method, carrier, weather, and other circumstances outside our control. Processing time is separate from carrier transit time.

Incorrect or Incomplete Addresses
Customers are responsible for providing an accurate and complete shipping address. Please contact us as soon as possible if you discover an error in your shipping information. Once an order has shipped, we may not be able to change the delivery address.

Lost, Damaged, or Incorrect Orders
If your order arrives damaged or incorrect, or you believe your shipment has been lost, please contact Veteran Grind Coffee as soon as possible. Include your order number and any relevant photos when applicable so we can review the issue and work to make it right.

Questions
For questions about your shipment, contact us at support@veterangrindcoffee.com.